Player Wellbeing

Responsible Gaming at Crickes – Play Smart, Stay in Control

Gaming on Crickes is meant to be entertainment – something you enjoy alongside cricket, PSL season, live casino sessions or a quick slot spin. This page is here to help you keep it that way, with practical tools, honest information and zero judgement.

Adults 18+ OnlyAge verification on every account
Limit ControlsDaily, weekly & monthly deposit caps
Self-ExclusionBlock access when you need a break

Gaming Should Add Fun to Your Week, Not Stress

At Crickes, we genuinely believe that the best player is one who is in control. Whether you are following Pakistan vs Australia T20 odds, spinning slots during a lunch break or joining a live casino table on a Friday evening, the experience should stay within a budget and time frame that you have decided on beforehand – not one that creeps up on you.

The tools on this page are not tucked away in a corner of the platform. They are built into your account and available at any time, no questions asked. Setting a deposit limit, putting on a session reminder or taking a break does not require approval from anyone. You decide, you apply it, it takes effect immediately.

This page covers everything from the practical account tools to the warning signs worth knowing about. Read through it when you have a moment – not because something is wrong, but because being informed makes the whole experience better.

One clear reminder: Gaming on Crickes is for adults aged 18 and above only. It is a form of entertainment, not a source of income. Spend only what you can genuinely afford to lose, and always treat winnings as a bonus, not an expectation.

Quick Self-Check

If you find yourself agreeing with several of these statements, it may be worth using one of the responsible gaming tools available in your account.

I sometimes spend more on gaming than I planned to.

I keep playing to try to win back money I have lost.

Gaming has started to affect my sleep or daily routine.

I feel restless or irritable when I cannot play.

I have hidden my gaming activity from family or friends.

I have borrowed money to fund gaming sessions.

If any of these feel familiar, consider using the deposit limit or self-exclusion tool. Contact support and a team member can walk you through the options with no fuss.

Responsible Gaming Tools Built Into Your Account

Every one of these tools is available in your Crickes account settings at any time. No application form, no waiting period for most options – just straightforward controls that work the moment you apply them.

Deposit Limits

Set a maximum PKR amount you can deposit per day, per week or per month. Once the limit is reached, deposits are blocked until the period resets. You can lower the limit at any time and it applies immediately. Increasing a limit requires a short cooling-off period before it takes effect – this is intentional.

Session Time Reminders

Choose how long you want each gaming session to last – 30 minutes, 1 hour, 2 hours or a custom duration. When the time is up, a reminder appears on screen. It does not force you to stop, but it does make sure you are aware of how long you have been playing, which is often enough on its own.

Cooling-Off Period

Take a short break from the platform without permanently closing your account. You can set a cooling-off period of 24 hours, 7 days or 30 days. During this time your account is paused – you cannot log in, deposit or place bets. The period cannot be shortened once applied, so it gives you real breathing room.

Self-Exclusion

If you need a longer break, self-exclusion lets you block access to your Crickes account for a period of your choosing – from 3 months up to 5 years. Once applied, the exclusion cannot be reversed during the chosen period. This is the strongest tool available and is appropriate when shorter cooling-off periods have not been enough.

Loss Limits

Set the maximum PKR amount you are comfortable losing in a given period. Once your net losses hit the limit you have set, further betting is blocked until the period resets. This tool works alongside deposit limits and is particularly useful for players who want a hard boundary on their downside in any given week or month.

Reality Checks

Enable periodic on-screen pop-ups that show you how long you have been in your current session and how much you have wagered or won or lost during that time. A quick reality check mid-session takes two seconds to dismiss but gives you the kind of honest snapshot that is easy to lose track of when you are in the middle of a live casino table or a PSL betting run.

Ten Practical Tips for Healthier Gaming

These are not rules – they are habits that experienced players tend to settle into naturally once they have been gaming for a while. Building them in early makes the whole experience more sustainable and more enjoyable.

  • 01
    Decide your budget before you open the appFix your PKR amount for the session before you log in, not during. Once you are already playing, the temptation to extend the budget is much stronger.
  • 02
    Never chase lossesLosing a session is a normal part of gaming. Trying to win it back immediately by betting larger amounts is the fastest way to turn a small loss into a big one. Log out, come back another day.
  • 03
    Treat winnings as a bonusWinnings are not income. If you get a good run, great – but do not start relying on that money for daily expenses. Keep gaming money separate from household finances.
  • 04
    Set a session timerUse the session time reminder tool in your account. Decide on a duration before you start – 45 minutes, an hour – and stick to it when the reminder fires.
  • 05
    Take regular breaksStand up, make chai, step outside. A five-minute break every hour prevents the tunnel vision that leads to extended sessions you did not plan for.
  • 06
    Do not play when emotionally lowStress, anger or sadness are poor companions for gaming decisions. If the day has been rough, a gaming session is unlikely to improve it and may make things worse.
  • 07
    Avoid gaming under the influenceAlcohol or other substances impair judgement, leading to larger bets, longer sessions and decisions you would not normally make. Keep gaming sessions clear-headed.
  • 08
    Keep other activities in your weekCricket matches with friends, family dinners, exercise – gaming works best as one part of a varied week, not the centrepiece of it.
  • 09
    Use JazzCash or Easypaisa limitsBeyond the platform controls, your mobile wallet itself may allow you to set daily transaction limits. Using both layers of control gives you a more solid boundary.
  • 10
    Talk to someone you trustIf gaming is starting to feel like an obligation rather than fun, saying that out loud to a friend or family member is often the most helpful first step. You do not need to have a serious problem to have a useful conversation.

Signs That Gaming May Be Becoming a Problem

Problem gambling tends to develop gradually, so it is worth knowing what early and later-stage signs look like. These apply to anyone, regardless of how much or how little they are spending.

Spending beyond your means

Regularly depositing more than you originally planned, or using money set aside for rent, groceries or bills on gaming.

Chasing losses repeatedly

After a losing session, immediately depositing more to try to recover what was lost. This cycle tends to accelerate rather than resolve.

Disrupted sleep or daily routine

Staying up late to play, missing meals, skipping work or study commitments because of gaming sessions.

Withdrawing from family and friends

Preferring to spend time gaming rather than with people close to you, or being secretive or defensive about gaming activity.

Irritability when not playing

Feeling restless, anxious or irritable when you cannot access the platform, or spending a lot of mental energy thinking about your next session.

Borrowing money for gaming

Asking friends, family or using credit to fund gaming because your own budget has run out. This is a serious sign that the limits in place are not working.

If several of these signs are familiar to you or someone you know, please use the self-exclusion tool in your account and speak to someone you trust. Crickes support is available 24/7 via live chat in your account and can activate responsible gaming tools immediately on your behalf.

What Crickes Commits to on Responsible Gaming

Responsible gaming is not a box we tick – it is part of how the platform is built. Here is what that looks like in practice.

Strict 18+ Enforcement

Every account goes through age verification. Accounts found to belong to under-18s are closed immediately, regardless of account balance.

No Pressure Marketing

Crickes does not send promotional messages designed to entice players who have set limits or are in a cooling-off or self-exclusion period.

Instant Limit Application

When you lower a deposit or loss limit, it takes effect immediately – not after 24 hours. There is no delay that could allow additional spending before the control kicks in.

24/7 Support Access

The support team is available around the clock via live chat. Any responsible gaming tool can be activated by the support team on your behalf if you prefer not to navigate the settings yourself.

Transparent Account History

Your full deposit, withdrawal and betting history in PKR is always accessible in your account. Knowing the actual numbers is one of the most effective responsible gaming tools there is.

Self-Exclusion Honoured

Once self-exclusion is applied, no promotional emails, SMS or bonus offers are sent to that account for the duration of the exclusion period, without exception.

Keeping Under-18s Away from the Platform

Crickes is strictly for adults aged 18 and above. We take this seriously – age verification is part of the account registration process, and any account found to be operated by someone under 18 is closed immediately.

If you share a device with younger family members, there are additional steps worth taking beyond the platform's own controls. Device-level parental controls and internet filtering tools can prevent minors from accessing online gaming platforms entirely, which is a more reliable safeguard than relying on them not to log in to an account they may have access to.

Practical steps for parents and guardians:

  • Do not share your Crickes login credentials with anyone, including older teenagers.
  • Enable a screen lock or PIN on any device you use to access Crickes.
  • Log out of your Crickes account after every session on a shared device.
  • Use parental control software available for Android and iOS devices to block access to gaming websites for specific user profiles.
  • If you suspect a minor has accessed or registered on Crickes, contact support immediately so the account can be investigated and closed.

Common Questions About Responsible Gaming

Log in to your Crickes account, go to Account Settings and select the Responsible Gaming section. From there you can set daily, weekly or monthly PKR deposit limits. Lowering a limit takes effect immediately. Increasing a limit or removing one requires a short cooling-off period before it becomes active.

No. Once self-exclusion is activated, it cannot be reversed or shortened during the chosen period. This is by design – the tool is meant to provide a firm boundary rather than one that can be removed in a moment of impulse. When the exclusion period ends, you will need to contact support to reactivate your account.

A cooling-off period is a short pause – typically 24 hours, 7 days or 30 days – after which your account automatically becomes accessible again. Self-exclusion is a longer-term block of 3 months to 5 years that requires you to actively contact support to reopen your account after the period ends. Use a cooling-off period for a planned short break and self-exclusion when you feel you need a more serious intervention.

Yes. Any PKR balance in your account at the time of self-exclusion remains secure. You can request a withdrawal of your balance through the support team even during an exclusion period. The exclusion blocks gaming activity and deposits, not your existing funds.

Yes, absolutely. Contact the support team via live chat in your account at any time – 24 hours a day, 7 days a week – and a team member can apply deposit limits, loss limits, cooling-off periods or self-exclusion directly to your account. You do not need to navigate the settings yourself if you would prefer not to.

No. Players who have active responsible gaming controls – including deposit limits, cooling-off periods or self-exclusion – are excluded from receiving promotional bonus offers during those periods. The platform does not use marketing to try to override responsible gaming decisions you have made.
Play on Your Own Terms

Ready to Play Responsibly on Crickes?

Create your account, set your limits from day one and enjoy PSL betting, live casino, slots and more – at a pace and budget that works for you. Gaming at its best is entertainment, and we want to keep it that way.